Telephone support is open Monday through Friday, 7:00am to 5:00pm PST/PDT

714-521-8150

E-mail support is open 24/7/365.

• For technical support: support@lunarpages.com
• For sales: sales@lunarpages.com
• For billing: billing@lunarpages.com
• For dedicated server: dedicated@lunarpages.com
• For reseller information: reseller@lunarpages.com

You can also access the Lunarpages Help Desk to get your questions answered. You can put in a new ticket here:

http://support.lunarpages.com

If you haven’t already, you can also create a help desk login here:

http://support.lunarpages.com/account/signup

Your help desk login information and account login information are not connected. The easiest way to get a message to support would be the e-mail addresses listed above. By dropping us an e-mail there you will automatically get a help desk ticket created for you.

A good web hosting company need to have a good technical support team. How good is lunarpages support team? Is lunarpages support team easily accessible? What is the waiting time and response time from lunarpages support team? You need to find out these!

Support Response Times

Now how long will it take before support gets back to you? Well the standard time frame would be within four hours or less. All questions are answered in the order that they are received. With some situations it might take longer and with some it might take a shorter amount of time. While lunarpages do have support around 24/7 – some issues can be dealt with quickly while others might take some time to investigate.